Fry’s Food Stores loves to hear from its customers. The grocery chain conducts a feedback survey to learn what shoppers think about their stores. By taking the quick online survey at Fry’s Food Survey at frysfood.com/feedback, customers can earn 50 bonus fuel points.
The Fry’s Food feedback survey asks about your recent visit to a Fry’s store. You’ll rate things like product selection, cleanliness, and staff helpfulness. Your answers help Fry’s improve its stores and service.
You need the survey validation code from the bottom of your Fry’s receipt to participate in the feedback.
How to Participate in the Fry’s Food feedback Survey?
To take part in the survey, you must be a recent Fry’s Food customer and at least 18 years old.
Fry’s staff members and their immediate families can’t take the survey. This rule helps keep the feedback fair and unbiased.
A survey Entry ID is located at the bottom of the receipt. It is usually 12-18 digits long and may be labeled as “survey code” or “feedback code” on some receipts.
If you can’t find the code, check both sides of the receipt. Sometimes, it’s printed on the back. Keep your receipt handy. You’ll need to enter this code to start the survey.
Login to FrysFood.Com/Feedback
To begin the survey, go to the Fry’s Food feedback website. The site is easy to use on computers, phones, and tablets.
Once there, you’ll see a box to enter your entry ID. Type in the code from your receipt.
After entering the code, click the “Start” or “Begin Survey” button. This takes you to the first survey question.
If you have trouble logging in, double-check your entry ID. Make sure you’ve typed it correctly.
If you need further help with the survey, check out this article about FrysFood.Com/Feedback. It has some tips.
What types of questions are asked in a typical grocery store feedback survey?
Grocery store surveys often ask about your recent shopping trip. Common topics include:
- Store cleanliness
- Staff friendliness
- Product availability
- Checkout speed
- Overall satisfaction
You might rate these areas on a scale of 1 to 5 stars. Some questions may ask for yes/no answers.
The survey may ask about specific departments you visited, such as produce or deli, and whether you found everything you needed.
There’s often a space for open comments. Here, you can share more details about your visit.
Surveys typically take 5-10 minutes to finish. Your honest feedback helps Fry’s improve its stores.
Rewards and Incentives
Fry’s Food Stores offers several perks to customers who participate in its feedback survey. These rewards aim to thank shoppers for their input and encourage ongoing participation.
The bonus points help customers save more money at Fry’s Fuel Centers. Every 100 Fuel Points gives a 10¢ per gallon discount. With 1000 points, shoppers can save up to $1 per gallon.
Other Rewards: Gift Cards and Sweepstakes
Beyond Fuel Points, Fry’s sometimes offers other incentives for survey takers. These can include:
- Entry into sweepstakes to win gift cards
- Chances to win $100 gift cards in monthly drawings
The gift card prizes can be used for future shopping trips at Fry’s. This helps create a win-win situation where customers are rewarded, and Fry’s receives valuable feedback to improve its stores.
Filling out the Fry’s Food Stores feedback survey can sometimes be tricky. Here are answers to common questions about the process.
Why Does Fry’s Food Conduct a Customer Satisfaction Survey?
Fry’s Food runs customer satisfaction surveys to gather feedback on recent store visits. The survey results guide store changes. Fry’s Food uses this information to train staff, update store layouts, and add new products. By listening to customers, they aim to improve shopping.
Brief History of Fry’s Food and the Kroger Family
Fry’s Food Stores began in California in 1954. Brothers Donald and Charles Fry opened the first store. The chain grew fast in the western U.S.
In 1972, Dillon bought Fry’s Food Stores. Kroger then acquired Dillon in 1983, bringing Fry’s into the Kroger family of stores.
Today, Fry’s Food is part of Kroger’s network. Kroger runs many grocery chains across the U.S. Fry’s keeps its name but shares Kroger’s rewards program and fuel points system.
Fry’s Food now has over 100 stores in Arizona. It offers both in-store and online shopping options. The chain remains a key part of Kroger’s western U.S. presence.
What should I do if the feedback survey website isn’t working?
If you have trouble with the Fry’s survey website, try these steps:
- Check your internet connection
- Clear your browser cache and cookies
- Try a different web browser
- Wait a few hours and try again
If problems continue, call Fry’s customer service at 1-800-576-4377 for help.
Can my feedback on a grocery survey be submitted without an email address?
Yes, you can usually submit feedback without giving your email address. The Fry’s customer satisfaction survey doesn’t require an email address.
Conclusion
The Fry’s Food Stores customer feedback survey allows shoppers to share their thoughts. By filling it out, customers can help make the stores better. The survey asks about recent visits and takes just a few minutes.
As a bonus, survey takers can earn 50 Fuel Points. These points save money at the pump. Every 100 points equals 10 cents off per gallon of gas.
Start getting your rewards by participating in the Fry’s Food feedback, and let me know how many points you have won so far.